Delivery

Delivery

1. We offer Delivery Service across Mauritius and Rodrigues island only.

2. Door-to-Door delivery is FREE for any orders of Rs. 1000 and above.

3. In the event an order is less than Rs.1000, a Delivery Fee of Rs. Rs 230 will be added to the order.

4. The estimated time of delivery is within 3 to 7 clear working days after receipt of payment for the order confirmed.

5. Delivery is made during the office hours on week days (Mon - Fri / 9.30am - 5.00pm)

6. In the event there is nobody to take delivery at the delivery address, a second attempt for delivery will be made on the next

   working day. Should the delivery be unsuccessful, the goods will be returned back to our warehouse and customer service

   will take the lead to contact you.

7. Please note that our Delivery Service is Temporarily Unavailable for the months of November and December every year.

Pickup

1. You can pick-up your goods at our warehouse situated at Lovista House, Dairy Lane Floreal. Tel: 698 8444 / 5778 3939

2. We will make the products available for pick-up within 2 clear working days from the date of the order.

3. We will inform you by email or by phone when your order is ready to be collected.

4. The pick-up time is strictly during the working hours (Mon - Fri / 10.00am - 4.30pm, Sat 10.00am - 2.30pm) of our warehouse. Kindly, confirm on Tel: 698 8444 / 5778 3939.

Return and Refund

1. Goods once sold are not exchangeable and non-refundable.

2.  Once delivery has been made, we will not be held responsible for any loss or damages  caused to the product ordered.

Disclaimer

1. We will not be held responsible for products that are delivered late or have not been delivered, for any loss, harm, or prejudice caused by an incorrect delivery, inaccurate information you have given us, or by circumstances beyond our reasonable control.

2. We strive to provide the most accurate information. Errors and omissions excepted.